Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
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Amazon Suspends Sellers for Policy Violations

Amazon Suspends Sellers for Policy Violations

Amazon is strictly scrutinizing seller messaging and listing content for prohibited words, with violations potentially leading to account suspension and limited appeal options. Sellers must adhere to platform guidelines and avoid using sensitive terms. Compliant operations are crucial. This article provides a detailed list of prohibited words and corresponding strategies to help sellers mitigate risks and ensure successful peak season sales. It emphasizes the importance of understanding and avoiding these terms to maintain a healthy Amazon business.

01/06/2026 Logistics Industry Insights
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Precision Analysis Shapes Modern Aviation Policy

Precision Analysis Shapes Modern Aviation Policy

Air transport is crucial to the economy. IATA provides economic analysis and customized solutions to support airport expansion, policy optimization, and promote the sustainable development of the industry. Their expertise aids in evaluating the economic impact of aviation, guiding strategic investments, and shaping effective policies. By leveraging IATA's resources, stakeholders can make informed decisions to foster growth and resilience within the aviation sector, ultimately contributing to broader economic prosperity. This includes assessing the viability of projects and ensuring long-term benefits from aviation-related investments.

01/08/2026 Logistics Industry Insights
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Amazon Returns Policy Guide for Shoppers

Amazon Returns Policy Guide for Shoppers

This article provides a detailed interpretation of Amazon and Amazon Prime's return policies, covering standard, international, and global return processes. It offers comprehensive operational guidelines and precautions for different product types, seller types, and return reasons. The aim is to help consumers complete returns more efficiently and safely, protecting their rights and interests. It explains the nuances of Amazon's return system, empowering shoppers to navigate the process with confidence and understand their entitlements when returning items, both domestically and internationally.

12/30/2025 Logistics Encyclopedia
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Amazon Adjusts AGL Warehouse Rules Seller Guidance

Amazon Adjusts AGL Warehouse Rules Seller Guidance

A sudden change in Amazon Global Logistics (AGL)'s "Exclusive Warehouse" policy has raised concerns among sellers regarding warehousing, costs, and logistics strategies. While AGL offers services like locked storage and capacity expansion, issues such as price and delivery time exist. Sellers should closely monitor policy changes, flexibly adjust logistics plans, evaluate AGL services, and plan inventory in advance to address these challenges. The unexpected policy shift necessitates a proactive approach to mitigate potential disruptions and maintain efficient supply chain operations.

01/04/2026 Logistics
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Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
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Argentinas Open Skies Policy Boosts Economic Growth

Argentinas Open Skies Policy Boosts Economic Growth

Argentina's 'Open Skies' policy has significantly increased air passenger traffic and stimulated economic growth. Combined with economic reforms, the policy effectively curbed inflation and boosted investor confidence. Argentina's success story may encourage other Latin American countries to follow suit, promoting regional economic prosperity. This deregulation of the airline industry has proven beneficial, offering lessons for other nations seeking to improve their aviation sector and overall economic performance. The increased connectivity and competition fostered by the Open Skies agreement are key drivers of this positive impact.

01/07/2026 Logistics Industry Insights
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Crossborder Ecommerce Adapts to Amazon Policy Shifts

Crossborder Ecommerce Adapts to Amazon Policy Shifts

The cross-border e-commerce industry is undergoing a reshuffle, with businesses facing declining sales and cost pressures. Small and medium-sized sellers need to focus on cost control, while larger sellers need to be flexible and adaptable. Amazon's launch of "Seller Wallet" aims to improve its ecosystem, but its high transaction fees and potential account security risks require sellers to use it cautiously. It is recommended to diversify payment collection channels and pay attention to exchange rate fluctuations. Businesses should carefully assess the benefits and risks before adopting this new feature.

01/07/2026 Logistics Industry Insights
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Amazons Video Verification Policy Alarms Seller Groups

Amazons Video Verification Policy Alarms Seller Groups

Amazon video verification issues are resurfacing, leading to frequent account association and fund freezing incidents. Operations of third-party payment platforms are causing a crisis of confidence. Cross-border sellers need to re-evaluate fund security, choose payment institutions with greater influence, diversify fund repatriation, and consider the future development direction of platforms versus independent websites. Compliant operation is the cornerstone of survival in cross-border e-commerce.

01/06/2026 Logistics Industry Insights
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Amazon Adjusts Return Policy Stirring Trust Issues

Amazon Adjusts Return Policy Stirring Trust Issues

Amazon's return policy adjustments have sparked consumer dissatisfaction and a crisis of trust. Sellers need to diversify supply chains, iterate products, optimize cost management, adopt multi-platform operations, and improve after-sales service. Data-driven marketing and brand building are also crucial for enhancing competitiveness. Amazon must balance efficiency with user experience to rebuild consumer trust. This includes addressing concerns about return processes and ensuring fair treatment for both buyers and sellers within the marketplace.

01/06/2026 Logistics Industry Insights
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